You are here

Guest may cancel the reservation for the leased premises by notifying Management in writing at least sixty (60) days prior to Guest’s arrival date (“Cancellation Period”). In such instances, the full amount of Guest’s Advanced Reservation Deposit will be refunded, less a Two Hundred Fifty ($250.00) Dollar cancellation fee. Should Guest cancel or shorten the reservation for the leased premises within sixty (60) days of Guest’s arrival date, Guest will be responsible for the full amount of the total booking charges. Any refunds for cancellations or shortened stays made after the Cancellation Period has expired must be obtained from Rental Guardian and are subject to their policies, conditions, and restrictions. If you choose to decline Rental Guardian Travel Protection Insurance, no refunds will be provided for cancellations or shortened stays made after the Cancellation Period, and you will be responsible for the full amount of the total booking charges.

In the event the accommodation becomes unavailable (i.e. residence sold, removal from rental program, acts of nature, mechanical failures or other reasons beyond our control), Management will work with Guest in helping select a comparable residence. If a comparable residence home is not available, Guest will have the option of selecting from other available accommodations at the published rate or Guest's money refunded in full.

Due to COVID-19, federal, state and/or local governments have issued restrictive orders and may issue further restrictive orders, including but not limited to, restricting travel, restricting rental dates, restricting use of facilities, restaurants and beaches, etc. Guest is knowingly entering into this Agreement during the COVID-19 pandemic and assumes all risks of doing so, including the risk of having to move his or her rental dates due to restrictive governmental orders. Notwithstanding anything contained herein to the contrary, Guest shall not be entitled to a refund of any and all amounts paid to Management and/or any and all amounts due and payable to Management under the terms of this Agreement, as a result of and/or relating to any and all effects of the COVID-19 pandemic or any other pandemic. Management has the complete discretion to grant Guest a credit to be used towards another rental within the 12-month period beginning on the date Management grants the credit.