You are here

Guest may cancel the reservation for the leased premises by notifying Management in writing at least sixty (60) days prior to Guest’s arrival date (“Cancellation Period”). In such instances, the full amount of Guest’s Advanced Reservation Deposit will be refunded, less a Four Hundred Fifty ($450.00) Dollar cancellation fee. Should Guest cancel or shorten the reservation for the leased premises within sixty (60) days of Guest’s arrival date, Guest will be responsible for the full amount of the total booking charges. Any refunds for cancellations or shortened stays made after the Cancellation Period has expired must be obtained from Rental Guardian and are subject to their policies, conditions, and restrictions. If you choose to decline Rental Guardian Travel Protection Insurance, no refunds will be provided for cancellations or shortened stays made after the Cancellation Period, and you will be responsible for the full amount of the total booking charges.

In the event the accommodation becomes unavailable (i.e. residence sold, removal from rental program, acts of nature, mechanical failures or other reasons beyond our control), Management will work with Guest in helping select a comparable residence. If a comparable residence home is not available, Guest will have the option of selecting from other available accommodations at the published rate or Guest's money refunded in full.